OUR PROCESS
The Custom Home Building Experience
The Heartstone Promise
To build a home that reflects who you are and how you live. Every step of our process — planning, designing, and building — is guided by your goals, your land, and the way you want to live in
North Idaho. Through a collaborative process, transparent communication, and skilled craftsmanship, we ensure your home is not only beautiful, but unmistakably yours.
Client Onboarding
Location
Amenities
Found the perfect piece of land in North Idaho or still looking? Our team is dedicated to helping you prepare for starting the design and building process. During client onboarding and the initial meeting, we explore your ideas and inspirations to gain a clear sense of your project’s direction. Given Idaho’s terrain being full of hills, mountains, rivers and lakes, creative solutions for water, power, sewer, and internet are necessary for your location. Through site preparation and planning, your home will reflect your interests, lifestyle, and the surrounding environment.
Land
Innovative
Collaborative
Streamlined
Designing a custom home in North Idaho is about more than floor plans, it’s about creating spaces that feel like you. With guidance from Edmund, Heartstone’s Lead Designer, you’ll work together to shape a home design that feels like you, a space that’s personal, functional, and inspiring. This collaborative process ensures your ideas are integrated into every stage of construction, from the groundwork to the finishing details. Whether it’s a cozy custom cabin or a sprawling ranch home, your design will be shaped around your lifestyle, priorities, and the way you want to live.
Design
Proficient
Transparent
Efficient
Every dream home starts with a vision and we’re here to bring it to life. Our custom building process is centered on your vision, crafted to fit your land, your goals, and your budget. Building requires precision, which is why our project management team ensures every step of construction aligns seamlessly with your home’s design. Throughout each phase, using integrated project viewing software, you have access to photos, videos, and regular updates, to see your home take shape every few days. In addition, our customer care team stays closely connected with you, making sure your feedback is heard and your experience remains collaborative from start to finish.
Build
Lighting
Details
Color
Each finish reveals a touch of your personality within your home. With thoughtful design guidance and quality materials, whether you’ve chosen natural textures, subtle tones, or a sleek modern style, we help you create spaces that look beautiful and feel timeless. These final details mark the completion of your journey, transforming an idea you’ve carried for years into a home that’s real, tangible, and uniquely yours, set in the majesty of Northern Idaho. Now it’s time to celebrate and enjoy your home for years to come.
Finishes
Custom Design
At Heartstone Custom Homes, we specialize in creating custom designs that reflect the unique vision and lifestyle you have. From architectural details to interior layouts, we ensure every aspect of your home is tailored to your preferences and needs.
Quality Craftsmanship
With a focus on precision and attention to detail, our team delivers superior craftsmanship in every aspect of construction. From the foundation to the finishing touches, we take great care in ensuring the highest quality in every custom home we build.
Personalized Project Management
We provide personalized project management to guide you through every step of the custom home building process. From initial planning and budgeting to the final walkthrough, our dedicated team is dedicated to a seamless experience for you.
Energy-Efficient Solutions
Incorporating energy-efficient solutions into our custom home designs is a priority for us. We work with innovative technologies and sustainable materials to create homes that are not only beautiful but also environmentally conscientious and cost-effective.
Timely Communication
Effective communication is key to our approach. We keep you informed and involved throughout the construction process, ensuring transparency, responsiveness, and a collaborative partnership in bringing your envisioned home to life.
Exceptional Customer Service
Our commitment to exceptional customer service extends beyond the completion of your custom home. We are dedicated to building lasting relationships with all our clients, providing support, and assistance even after the project is finished.